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Collecting The Required Information For Support To Troubleshot DNFS (Direct NFS) Issues (11.1, 11.2 & 12c). (Doc ID 1464567.1)

Last updated on MAY 21, 2021

Applies to:

Oracle Database Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.
***Checked for relevance on 08-Nov-2013***

Goal

The present document provides a list of steps to collect the required information to troubleshoot & diagnostic DNFS (Direct NFS) issues required for support.

Solution

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In this Document
Goal
Solution
 1) DNFS v$DNFS_* views Script.
 DNFS v$DNFS_* views Script Sample output.
 2) oradism check.
 3) NAS/NFS mount points list.
 4) DNFS RDBMS Oracle Home Patch Inventory.
 5) oranfstab/mtab/mnttab file(s).
 6) NAS/NFS filer information.
 7) OS logs.
 8) Connectivity Test.
 9) DNFS Database alert.log.
 10) OSWatcher.
 11) DNFS troubleshooting Events (11.2 release).
 12) DNFS troubleshooting Events (12.1 release).
 13) DNFS Database Hanging Data Collection.
 Community Discussions
References

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