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Collecting The Required Information For Support To Troubleshot DNFS (Direct NFS) Issues (11.1, 11.2 & 12c). (Doc ID 1464567.1)

Last updated on AUGUST 04, 2018

Applies to:

Oracle Database - Enterprise Edition - Version to [Release 11.2 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 08-Nov-2013***


The present document provides a list of steps to collect the required information to troubleshoot & diagnostic DNFS (Direct NFS) issues required for support.


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In this Document
 1) DNFS v$DNFS_* views Script.
 DNFS v$DNFS_* views Script Sample output.
 2) oradism check.
 3) NAS/NFS mount points list.
 4) DNFS RDBMS Oracle Home Patch Inventory.
 5) oranfstab/mtab/mnttab file(s).
 6) NAS/NFS filer information.
 7) OS logs.
 8) Connectivity Test.
 9) DNFS Database alert.log.
 10) OSWatcher.
 11) DNFS troubleshooting Events (11.2 release).
 12) DNFS troubleshooting Events (12.1 release).
 13) DNFS Database Hanging Data Collection.
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