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Oracle Universal Installer/NETCA/DBCA fails with Java Hotspot VM error: [] (Doc ID 1470464.1)

Last updated on OCTOBER 21, 2019

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Cloud Schema Service - Version N/A and later
Linux x86-64


Oracle Universal Installer fails with below error:


# An unexpected error has been detected by HotSpot Virtual Machine:
# SIGSEGV (0xb) at pc=0x000000396a814d70, pid=21811, tid=139710391224080
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_30-b03 mixed mode)
# Problematic frame:
# C []
--------------- T H R E A D ---------------

Current thread (0x00000000415c0930): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=21838]
siginfo:si_signo=11, si_errno=0, si_code=128, si_addr=0x0000000000000000

RAX=0x0000000000000001, RBX=0x00000000417e13b0, RCX=0x000000001fbee3ff, RDX=0x00000000bfebfbff
RSP=0x00007f10dc3d5c38, RBP=0x00007f10dc3d5d80, RSI=0x0000000000000000, RDI=0x0000000000000058
R8 =0x0000000000000000, R9 =0x0000000000000000, R10=0x00007f10dc3d5bb0, R11=0x00000000417e13b0
R12=0x00007f10dc3d5da8, R13=0x000000004183e970, R14=0x0000000000000000, R15=0x0000000000000000
RIP=0x000000396a814d70, EFL=0x0000000000010202, CSGSFS=0x0000000000000033, ERR=0x0000000000000000
Stack: [0x00007f10dc2d8000,0x00007f10dc3d9000), sp=0x00007f10dc3d5c38, free space=1015k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C []

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.font.X11TextRenderer.doDrawGlyphList(Lsun/java2d/SurfaceData;Lsun/java2d/pipe/Region;ILsun/font/GlyphList;)V+0
j sun.font.X11TextRenderer.drawGlyphList(Lsun/java2d/SunGraphics2D;Lsun/font/GlyphList;)V+14
j sun.java2d.pipe.GlyphListPipe.drawString(Lsun/java2d/SunGraphics2D;Ljava/lang/String;DD)V+158

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x00000000419a2890 JavaThread "TimerQueue" daemon [_thread_blocked, id=21840]
=>0x00000000415c0930 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=21838]
0x0000000041917670 JavaThread "AWT-Shutdown" [_thread_blocked, id=21837]

VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None

--------------- S Y S T E M ---------------

OS:Red Hat Enterprise Linux Server release 6.0 (Santiago)
uname:Linux 2.6.32-71.el6.x86_64 #1 SMP Wed Sep 1 01:33:01 EDT 2010 x86_64
libc:glibc 2.12 NPTL 2.12
rlimit: STACK 10240k, CORE 0k, NPROC 1024, NOFILE 1024, AS infinity
load average:0.11 0.11 0.09

CPU:total 16 em64t ht

Memory: 4k page, physical 49402776k(34509724k free), swap 16383992k(16383992k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_30-b03) for linux-amd64, built on May 4 2011 10:33:08 by java_re with gcc 3.2.2 (SuSE Linux)  

The same error is also reported while running tools like netca, dbca etc.


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