Database hang With Direct NFS PING timeout (Doc ID 1470684.1)

Last updated on OCTOBER 31, 2016

Applies to:

Oracle Server - Enterprise Edition - Version 11.1.0.7 to 11.2.0.3 [Release 11.1 to 11.2]
Information in this document applies to any platform.

Symptoms


You are seeing the following message in the database alert.log and sometimes the PING Timeout is halting the database:


Sat Jul 14 03:31:54 2012
Direct NFS: channel id 0 path xy_web2_data.data.dc1.abc.net to filer xy_web2_data.data.dc1.abc.net PING timeout

Sat Jul 14 04:41:56 2012
Shutting down instance (immediate)

 

And you need to bounce the database to get rid of the hang. The hang is seen during heavy load.

You also observe that Not all the 'PING timeout' results in a hang

Cause

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