MFS:mSync Error:CNS 9031:Cannot Open File(Application Deployment) (Doc ID 1482729.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Lite - Version 10.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 10.3.0.3.0 version, Mobile Client For MS WINDOWS MOBILE

When attempting to synchronize the mobile client
the following error occurs.

ERROR
-----------------------
CNS 9031:Cannot Open File(Application Deployment


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Installed MFS on PPC device.
2.Open Field service application and updates sent from device(task update/note added for example)
3.Got Error CNS 9025 ASG_USERS_INQ_INFO unique constraint violated.
4.Hit mSync again got the same error-Junk files got created in OraCE folder-keeps on increasing on no of times the sync happens
5.when trying to hit msync again, device strucks synsc taking more time due to the junk files
6.User soft resets the device
7.This time user hits mSync got the error-mSync Error:CNS 9031:Cannot Open File(Application Deployment

Cause

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