ASM (ORA-600[kffMapMesgAcquire02]) and Database (ORA-15064: communication failure with ASM instance)

(Doc ID 1483294.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Feb-2015***

Symptoms

 

About the environment:  4 node RAC - 112030 (no Interim patches) - Solaris

 

While attempting to add a disk to an ASM disk group, +ASM2 instance gave the following errors and became unresponsive (all queries hung):

 

 

Curiously, +ASM4's lmd0, reported ORA-4031 (unable to allocate 3768 bytes of shared memory ("shared pool","unknown object","sga heap (1,0)","ges enqueues") just before +ASM2 departed the cluster.

 

Cause

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