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"INS-30071" Error During Upgrade Oracle 32 bit Client or Server From 11.2.0.2 To 11.2.0.3 (Doc ID 1483670.1)

Last updated on AUGUST 24, 2021

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

11.2.0.3 installation has thrown below error:

INS-30071] An error occured while trying to determine the running processes or services

at oracle.install.library.processes.ssgetRunningProcessW32.getRunningProcesses(ssgetRunningProcessW32.java:87)
at oracle.install.ivw.client.validator.InstallLocationValidator.validate(InstallLocationValidator.java:171)
at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:185)
at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:415)
at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:639)
at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:331)
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:271)
at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:230)
at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:125)
at oracle.install.commons.flow.jewt.FlowWizard$TransitionManager$1.run(FlowWizard.java:101)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:417)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:269)
at java.util.concurrent.FutureTask.run(FutureTask.java:123)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:651)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:676)
at java.lang.Thread.run(Thread.java:637)
Caused by: oracle.sysman.oii.oiil.OiilNativeException: NoServicesForProcessException

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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