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"INS-30071" Error During Upgrade Oracle 32 bit Client or Server From To (Doc ID 1483670.1)

Last updated on AUGUST 24, 2021

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms installation has thrown below error:

INS-30071] An error occured while trying to determine the running processes or services

at oracle.install.library.processes.ssgetRunningProcessW32.getRunningProcesses(
at oracle.install.ivw.client.validator.InstallLocationValidator.validate(
at oracle.install.commons.flow.validation.ValidationHelper.validateState(
at oracle.install.commons.flow.AbstractFlowExecutor.validate(
at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(
at oracle.install.commons.flow.AbstractFlowExecutor.transition(
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(
at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(
at oracle.install.commons.flow.DefaultFlowNavigator.goForward(
at oracle.install.commons.flow.jewt.FlowWizard$
at oracle.install.commons.flow.jewt.FlowWizard$TransitionManager$
at java.util.concurrent.Executors$
at java.util.concurrent.FutureTask$Sync.innerRun(
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(
at java.util.concurrent.ThreadPoolExecutor$
Caused by: oracle.sysman.oii.oiil.OiilNativeException: NoServicesForProcessException



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