ORA-00600 [kgasra_2]
(Doc ID 1484614.1)
Last updated on JULY 31, 2023
Applies to:
Oracle Cloud Infrastructure - Database Service - Version N/A and laterOracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
Process failed with ORA-600 [kgasra_2] in the alert log like:
ORA-00600: internal error code, arguments: [kgasra_2], [], []
The incident trace file PL/SQL Stack information shows next characteristics:
...
----- PL/SQL Call Stack -----
object line object
handle number name
0xb872f3260 135 package body SYS.UTL_TCP
0xb872f3260 338 package body SYS.UTL_TCP
0xb872f3260 408 package body SYS.UTL_TCP
0xb97032e60 107 package body SYS.UTL_SMTP
0xb97032e60 231 package body SYS.UTL_SMTP
0xb97032e60 211 package body SYS.UTL_SMTP <<<<<<<<<<
0xb97032e60 510 package body SYS.UTL_SMTP
0xb97032e60 516 package body SYS.UTL_SMTP
...
----- PL/SQL Call Stack -----
object line object
handle number name
0xb872f3260 135 package body SYS.UTL_TCP
0xb872f3260 338 package body SYS.UTL_TCP
0xb872f3260 408 package body SYS.UTL_TCP
0xb97032e60 107 package body SYS.UTL_SMTP
0xb97032e60 231 package body SYS.UTL_SMTP
0xb97032e60 211 package body SYS.UTL_SMTP <<<<<<<<<<
0xb97032e60 510 package body SYS.UTL_SMTP
0xb97032e60 516 package body SYS.UTL_SMTP
...
The call stack in the trace file may show functions like
... kgasra2_recv_avail_2 kgasra_recv_avail pihtAvailable nhpSockAvail nhpSockRecv nbiRead0 nbiRead nbiReadText0 nbiReadLine nhpHTTPReadLine0 nhpReadResponse nhpRespGet pihtpg spefcifa spefmccallstd pextproc peftrust ed psdexsp rpiswu2 psdextp pefccal pefcal pevm_FCAL pfrinstr_FCAL pfrrun_no_tool pfrrun plsql_run peicnt kkxexe opiexe kpoal8 ...
- OR -
.. kgasra2_recv_avail_2 kgasr2_recv_2 kgasr_recv pitcRead nbiRead0 nbiRead nbiReadText0 nbiReadLine pitcrl spefcifa spefmccallstd pextproc peftrusted psdexsp rpiswu2 psdextp pefccal pefcal pevm_FCAL pfrinstr_FCAL pfrrun_no_tool pfrrun plsql_run peidxr_run peidxexe kkxdexe kkxmpexe ...
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |