ASM Instance Shows: ORA-04031, ORA-00600[ksxp_rm_check0] (Doc ID 1485433.1)

Last updated on MARCH 01, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.
***Checked for relevance on 01-Jun-2014***

Symptoms

 

 

11.2.0.3.0 ASM instance crash after giving the following errors:

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Tue Mar 27 14:09:16 2012
Errors in file /app/oracle/diag/asm/+asm/+ASM1/trace/+ASM1_ora_2966.trc  (incident=206840):
ORA-04031: unable to allocate 3896 bytes of shared memory ("shared pool","DECLARE
hdl number; blk_nu...","sga heap(1,0)","kglsim object batch")
Incident details in: /app/oracle/diag/asm/+asm/+ASM1/incident/incdir_206840/+ASM1_ora_2966_i206840.trc
...
... <the above repeat massively>
...
Tue Mar 27 15:11:28 2012
DDE: Problem Key 'ORA 4031' was completely flood controlled (0x6)
Further messages for this problem key will be suppressed for up to 10 minutes
Tue Mar 27 15:15:25 2012
Errors in file /app/oracle/diag/asm/+asm/+ASM1/trace/+ASM1_ora_2967.trc  (incident=211937):
ORA-00600: internal error code, arguments: [ksxp_rm_check0], [0xFFFFFFFF79122998], [0], [0x517854080], [], [], [], [], [], [], [], []
Incident details in: /app/oracle/diag/asm/+asm/+ASM1/incident/incdir_211937/+ASM1_ora_2967_i211937.trc
...
WARNING: ASM communication error: op 0 state 0x0 (15055)
ERROR: direct connection failure with ASM
NOTE: Deferred communication with ASM instance
Errors in file /app/oracle/diag/asm/+asm/+ASM1/trace/+ASM1_ora_21400.trc:
ORA-15055: unable to connect to ASM instance
ORA-00600: internal error code, arguments: [ORA_NPI_ERROR], [600], [ORA-00600: internal error code, arguments: [ksxp_rm_check0],
[0xFFFFFFFF79122998], [0], [0x517854080], [], [], [], [], [], [], [], [], [], [], [], [], [], [], [], [], [], []

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Cause

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