CRS (GI) Upgrade From 11.2.0.1/11.2.0.2 To 11.2.0.3 Fails With "INS-20802 Grid Infrastructure Configuration Failed" on Windows (Doc ID 1490149.1)

Last updated on MARCH 20, 2015

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 to 11.2.0.3 [Release 11.2]
Microsoft Windows x64 (64-bit)

Symptoms

11.2.0.2 Grid Infrastructure (GI) was in the process of upgrade to 11.2.0.3. Process failed at "Grid Infrastructure Configuration."  All upgrade prerequisites from the following document were met:


Oracle® Grid Infrastructure Installation Guide 11g Release 2 (11.2) for Microsoft Windows x64 (64-Bit), Appendix D
https://docs.oracle.com/cd/E11882_01/install.112/e48194/upgrade.htm#BABEHGJG

Changes

Check the $GI_HOME\cfgtoollogs\crsconfig\rootcrs_<hostname>.log file to help determine the cause of the upgrade failure

Example:

 

Cause

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