MySQL Workbench Administrator, Cannot Create A Server Instance (Doc ID 1494892.1)

Last updated on MARCH 26, 2017

Applies to:

MySQL Workbench - Version 5.2 and later
Information in this document applies to any platform.

Symptoms

 Workbench reports "Cannot start SSH tunnel manager". Error log contains something similar to the following:

"   import socket
 File "C:\Program Files\MySQL\MySQL Workbench 5.2 CE\python\socket.py", line 46, in <module>
   import _socket
ImportError: DLL load failed: The specified module could not be found."

Changes

 Workbench installation is an upgrade from an earlier version

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms