My Oracle Support Banner

Database Corruption due to Lost IO on Hitachi storage. ORA-600 [kdsgrp1] ORA-1499 ORA-1410 ORA-600 [3020] (Doc ID 1512717.1)

Last updated on FEBRUARY 02, 2022

Applies to:

Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.
** Checked from relevancy 15-Oct-2014 **

Symptoms

Database corruption caused by lost write (IO) due to Hitachi storage micro code defect where one side of the mirror gets out of synch.

Configuration:

Virtual Storage Platform (VSP) by Hitachi Data Systems. 

The Oracle Database may produce different errors or wrong results pointing to lost IO or reading a stale/old version of a block:

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
 Workaround
 Fix/Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.