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Starting CRS fails with "CRS-10000:CLSU-00100: Operating System function: mkdir failed with error data: 13" error (Doc ID 1531467.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

CRS fails to start with the following error (also, the running CRS would stop working with the same error

[cssd(14171)]CRS-10000:CLSU-00100: Operating System function: mkdir failed with error data: 13
CLSU-00101: Operating System error message: Permission denied
CLSU-00103: error location: authprep6
CLSU-00104: additional error information: failed to make dir /usr/app/grid/11.2.0.3/auth/css/<node name>/A406583

Changes

The permissions on auth sub-directory in GI_HOME/auth are non-world writable.  They must be set to 1777 with the sticky bit getting set.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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