My Oracle Support Banner

Exachk Failing For Cell Server "Hardware And Firmware Profile Check Is Not Successful On One Or More" (Doc ID 1541199.1)

Last updated on SEPTEMBER 05, 2016

Applies to:

Exadata X3-2 Half Rack - Version All Versions to All Versions [Release All Releases]
Oracle Exadata Storage Server Software - Version to [Release 11.2]
Information in this document applies to any platform.


Exadata Server software version:

Node was rebooted and upon reboot a NTP issue was discovered which adjusted the time backwards.

Example from: /var/log/messages:
Apr  3 13:23:54 dm01cel20 shutdown[3201]: shutting down for system halt
Apr  3 13:23:54 dm01cel20 init: Switching to runlevel: 0
Apr  3 13:24:09 dm01cel20 snmpd[7119]: Received TERM or STOP signal...  shutting down...
Apr  3 13:24:09 dm01cel20 ntpd[7213]: ntpd exiting on signal 15
Apr  3 13:24:09 dm01cel20 auditd[6826]: The audit daemon is exiting.
Apr  3 13:24:09 dm01cel20 kernel: type=1305 audit(1365020649.942:419990): audit_pid=0 old=6826 auid=4294967295 ses=42949
67295 subj=system_u:system_r:auditd_t:s0 res=1
Apr  3 13:24:10 dm01cel20 kernel: type=1305 audit(1365020650.053:419991): user pid=3887 uid=0 auid=4294967295 ses=429496
7295 subj=system_u:system_r:auditctl_t:s0 audit_enabled=2 res=0
Apr  3 13:24:10 dm01cel20 kernel: Kernel logging (proc) stopped.
Apr  3 13:24:10 dm01cel20 kernel: Kernel log daemon terminating.
Apr  3 13:24:11 dm01cel20 exiting on signal 15
Jul 15 08:58:25 dm01cel20 syslogd 1.4.1: restart.   <<<================== wrong date on Reboot


When attempting to run exachk which calls the CheckHWnFWProfile script, the following message presents:
Hardware and firmware profile check not successful on one or more storage servers.

[WARNING]The hardware and firmware are not supported. See details below

All All ELP-4x100-4d-n All All TI35 All_of_16



 OS restarted.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.