Alert log show ORA-00472: PMON process terminated with error while shutdown database
(Doc ID 1556679.1)
Last updated on FEBRUARY 27, 2019
Applies to:Oracle Database - Enterprise Edition - Version 188.8.131.52 to 10.1.0.5 [Release 9.2 to 10.1]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.
On : 184.108.40.206 version, RDBMS
When attempting to shutdown the database using shutdown immediate,the following error occurs.
SQL> Database closed. Database dismounted. ORA-472: PMON process terminated with error SQL> Disconnected from Oracle9i Enterprise Edition Release 220.127.116.11.0 - 64bit Production With the Partitioning option JServer Release 18.104.22.168.0 - Production If A cold backup is being performed RMAN could show the following errors: shutdown immediate; database closed database dismounted RMAN-00571: =========================================================== RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS =============== RMAN-00571: =========================================================== RMAN-03002: failure of shutdown command at 05/16/2013 21:31:49 ORA-00472: PMON process terminated with error
There is nothing abnormal/error found in the alert log file , it shows that the database is shutting down normally.
Fri May 17 03:06:38 2013
Shutting down instance: further logons disabled
Shutting down instance (immediate)
Fri May 17 03:06:45 2013
Completed: ALTER DATABASE CLOSE NORMAL
Fri May 17 03:06:45 2013
ALTER DATABASE DISMOUNT
Completed: ALTER DATABASE DISMOUNT
ARCH: Archiving is disabled
Shutting down archive processes
Archiving is disabled
Archive process shutdown avoided: 0 active
Fri May 17 03:07:02 2013
License high water mark = 3
Instance terminated by USER, pid = 11207416<<< this confirms that shutdown completed successfully
To investigate this issue further please truss PMON process as following:
1) Before next shutdown, turn on a truss for pmon, open another shell the execute:-
--$ ps -ef | grep pmon
--$ truss -aefo <output_file> -p <pmon pid> &
2) from the first sqlplus session now , issue:-
SQL> shutdown immediate
3) upload the <output_file> and the pmon generated trace
The truss output may look something like this:
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