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Exadata storage cell configuration check reports temporary inability to reach NTP or DNS server (Doc ID 1563478.1)

Last updated on JULY 22, 2020

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.1.2.0 to 11.2.3.2.1 [Release 11.2]
Information in this document applies to any platform.

Symptoms

1. Getting the following critical alert for either DNS or NTP server from an Exadata storage cell:

Cell configuration check discovered the following problems: Check Exadata configuration via ipconf utility Verifying of Exadata configuration file /opt/oracle.cellos/cell.conf Checking DNS[NTP] server on <IP address> : FAILED Error.

2. The storage cell alerthistory.out would have an entry like this:

 

Cause

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