My Oracle Support Banner

No Access to Cloudera Manager - Cloudera Manager Server Status raises "cloudera-scm-server dead but pid file exists" on Oracle Big Data Appliance V2.1.1 (Doc ID 1566305.1)

Last updated on JUNE 01, 2021

Applies to:

Big Data Appliance Integrated Software - Version 2.1.1 and later
Linux x86-64


NOTE: In the examples that follow, user details, cluster names, hostnames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

No access to Cloudera Manager (CM):

1. Trying to bring up Node03:7180 in a browser returns like:

The connection has timed out
The server at <HOSTNAME3> is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few
If you are unable to load any pages, check your computer's network
If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

 Try Again


For Example:


2. Checking the Cloudera Manager status (as root or sudo) raises "cloudera-scm-server dead but pid file exists":



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Detailed Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.