My Oracle Support Banner

No Access to Cloudera Manager - Cloudera Manager Server Status raises "cloudera-scm-server dead but pid file exists" on Oracle Big Data Appliance V2.1.1 (Doc ID 1566305.1)

Last updated on JANUARY 16, 2018

Applies to:

Big Data Appliance Integrated Software - Version 2.1.1 and later
Linux x86-64

Symptoms

No access to Cloudera Manager (CM):


1. Trying to bring up Node03:7180 in a browser returns like:

The connection has timed out
      
The server at <bdanode03> is taking too long to respond.
    
The site could be temporarily unavailable or too busy. Try again in a few
    moments.
If you are unable to load any pages, check your computer's network
    connection.
If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

 Try Again

 

For Example:

 


2. Checking the Cloudera Manager status (as root or sudo) raises "cloudera-scm-server dead but pid file exists":

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.