Exadata reports [WARNING] The hardware and firmware are not supported. See details below [PhysicaMemoryGB] Requires: 96 -OR- 144 Found: 192 (Doc ID 1566337.1)

Last updated on JULY 08, 2013

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.1.2.0 to 11.2.3.2.1 [Release 11.2]
Information in this document applies to any platform.

Symptoms

 Exachk (or the below command) may report a memory "error" on X2-2 systems with the memory upgrade kit installed.

# /opt/oracle.SupportTools/CheckHWnFWProfile
[WARNING] The hardware and firmware are not supported. See details below
[PhysicalMemoryGB]
Requires:
  96
 -OR-
  144
 Found:
  192

Cause

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