RHEL6: 12c OUI INS-13001: CVU Fails: Reference data is not available for verifying prerequisites on this operating system distribution (Doc ID 1567127.1)

Last updated on JULY 19, 2015

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.1 and later
Information in this document applies to any platform.

Symptoms

12c CVU (12.1.0.1 runcluvfy.sh in this case) pre crsinst check fails: 

Performing pre-checks for cluster services setup

Checking node reachability...

.. 

Result: User equivalence check passed for user "oragrid"

ERROR:
Reference data is not available for verifying prerequisites on this operating system distribution

Verification cannot proceed

 

NOTE:
No fixable verification failures to fix

Pre-check for cluster services setup was unsuccessful on all the nodes.

 

From cluvfy trace <note 986822.1>  

[main] [ 2013-06-28 16:59:06.668 BST ] [XmlTaskFactory.getTasks:352] Reference data is not available for verifying prerequisites on this operating system distribution
[main] [ 2013-06-28 16:59:06.668 BST ] [XmlTaskFactory.getTasks:353] Linux2.6.32-358.0.1.el6.x86_64
..
[main] [ 2013-06-28 16:59:06.676 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:389] /bin/sh
[main] [ 2013-06-28 16:59:06.676 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:393] package redhat-release is not installed
[main] [ 2013-06-28 16:59:06.676 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:389] /bin/sh
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:393] package enterprise-release is not installed
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:389] /bin/sh
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:393] package oraclelinux-release is not installed
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:389] /bin/sh
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:393] package sles-release is not installed
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:389] /bin/sh
[main] [ 2013-06-28 16:59:06.677 BST ] [VerificationLogData.traceLogData:231] ERROR: [sVerificationUtil.getUniqueDistributionID:393] package asianux-release is not installed

 

In OUI (runInstaller) log, i.e. installActions<timestamp>.log

WARNING: Verification of target environment returned with errors.
WARNING: [WARNING] [INS-13001] Environment does not meet minimum requirements.
CAUSE: Minimum requirements were not met for this environment
ACTION: Either check the logs for more information or check the supported configurations for this product..
Refer associated stacktrace #oracle.install.commons.util.exception.DefaultErrorAdvisor:414
INFO: Advice is WITHDRAW
WARNING: Advised to shutdown the installer due to target environment verification errors.
INFO: Adding ExitStatus PREREQ_FAILURE to the exit status set
INFO: Finding the most appropriate exit status for the current application
INFO: Exit Status is -3
INFO: Shutdown Oracle Grid Infrastructure
INFO: Unloading Setup Driver


oraInstall<timestamp>.err

---# Begin Stacktrace #---------------------------
ID: oracle.install.ivw.common.validator.SupportedOSValidator:411
oracle.cluster.verification.PreReqNotSupportedException: Reference data is not available for verifying prerequisites on this operating system distribution
at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:354)
at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:200)
at oracle.cluster.verification.constraints.XmlTaskFactory.getTasks(XmlTaskFactory.java:182)
at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:8304)
at oracle.ops.verification.framework.util.VerificationUtil.isPreReqSupported(VerificationUtil.java:8253)
at oracle.cluster.verification.ClusterVerification.isPreReqSupported(ClusterVerification.java:7300)
at oracle.install.library.util.cvu.CVUHelper.isPreReqSupported(CVUHelper.java:377)
at oracle.install.ivw.common.validator.SupportedOSValidator.verifyEnvironment(SupportedOSValidator.java:67)
at oracle.install.ivw.common.validator.SupportedOSValidator.validate(SupportedOSValidator.java:94)
at oracle.install.commons.flow.validation.ValidationHelper.validateState(ValidationHelper.java:188)
at oracle.install.commons.flow.AbstractFlowExecutor.validate(AbstractFlowExecutor.java:420)
at oracle.install.commons.flow.AbstractFlowExecutor.leaveVertex(AbstractFlowExecutor.java:644)
at oracle.install.commons.flow.AbstractFlowExecutor.transition(AbstractFlowExecutor.java:336)
at oracle.install.commons.flow.AbstractFlowExecutor.nextState(AbstractFlowExecutor.java:276)
at oracle.install.commons.flow.AbstractFlowExecutor.nextViewState(AbstractFlowExecutor.java:235)
at oracle.install.commons.flow.DefaultFlowNavigator.goForward(DefaultFlowNavigator.java:58)
at oracle.install.commons.flow.jewt.FlowWizard$1.run(FlowWizard.java:129)
at oracle.install.commons.flow.jewt.FlowWizard$TransitionManager$1.run(FlowWizard.java:105)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:439)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)

---# End Stacktrace #-----------------------------

 


OS release file shows this is Red Hat Enterprise Linux 6 

  

Cause

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