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ORA-27609 After Following Note 1188080.1 For Shutting Down Exadata Storage Cells (Doc ID 1567807.1)

Last updated on JUNE 05, 2019

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.2.3.0 and later
Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Certain queries fail with errors similar to:

ORA-27609: Smart I/O failed due to a network error to the cell "<cell ip address>". error code "12", "Network error"

after stopping cell services and/or gracefully rebooting a storage cell by following "Steps to shut down or reboot an Exadata storage cell without affecting ASM [ID 1188080.1]" to shutdown the storage cell for maintenance.

Cause

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