My Oracle Support Banner

Oracle Secure Backup GUI Not Working (Doc ID 1576356.1)

Last updated on APRIL 03, 2020

Applies to:

Oracle Secure Backup - Version and later
Linux x86-64


When trying to load the OSB Web GUI httpd://<hostname>, nothing happens. No errors reported.

'obtool' is working successfully.

Checking the OSB processes that are running with 'ps -ef | grep ob', there are no 'obhttpd'.

A stop and start of OSB did not start them.

The apache event_log ($OSB_HOME/apache/logs/error_log) had not been updated since 1st August 2013 (a stop and start of OSB adds nothing to the log)

The $OSB_HOME/apache/conf/httpd.conf was last updated on 26th June 2013.


 Customer rebooted the server on 1st August 2013, after that they were unable to use the Web Gui.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.