Grid Infrastructure Upgrade from 11.2.0.3.6+ to 11.2.0.4 or 12.1.0.1 Fails with User(qosadmin) is deactivated. AUTH FAILURE.
(Doc ID 1577072.1)
Last updated on FEBRUARY 20, 2019
Applies to:
Oracle Database - Enterprise Edition - Version 11.2.0.3 to 12.1.0.1 [Release 11.2 to 12.1]Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
Case I. Upgrading Grid Infrastructure from 11.2.0.3 GI PSU 6 or higher to 11.2.0.4
rootupgrade.sh fails with the following error:
Oracle Clusterware operating version was successfully set to 11.2.0.4.0
ASM upgrade has finished on last node.
Failed to perform J2EE (OC4J) Container Resource upgrade at /haclu/64bit/11.2.0.4/grid/crs/install/crsconfig_lib.pm line 9323.
/haclu/64bit/11.2.0.4/grid/perl/bin/perl -I/haclu/64bit/11.2.0.4/grid/perl/lib -I/haclu/64bit/11.2.0.4/grid/crs/install /haclu/64bit/11.2.0.4/grid/crs/install/rootcrs.pl execution failed
<11.2.0.4 GI_HOME>/cfgtoologs/crsconfig/rootcrs_<node>.log shows:
> Mar 2, 2014 12:05:26 PM oracle.security.jazn.spi.xml.XMLRealmUser authenticate
> INFO: User(qosadmin) is deactivated. AUTH FAILURE.
> Change password operation failed. The old password entered is incorrect.
> End Command output
2014-03-02 12:05:26: Failed to perform J2EE (OC4J) Container Resource upgrade
2014-03-02 12:05:26: Running as user haclu: /haclu/64bit/11.2.0.4/grid/bin/cluutil -ckpt -oraclebase /haclu/home/haclu/app/haclu -writeckpt -name ROOTCRS_NODECONFIG -state FAIL
......
2014-03-02 12:05:26: ###### Begin DIE Stack Trace ######
2014-03-02 12:05:26: Package File Line Calling
2014-03-02 12:05:26: --------------- -------------------- ---- ----------
2014-03-02 12:05:26: 1: main rootcrs.pl 393 crsconfig_lib::dietrap
2014-03-02 12:05:26: 2: crsconfig_lib crsconfig_lib.pm 9323 main::__ANON__
2014-03-02 12:05:26: 3: crsconfig_lib crsconfig_lib.pm 9167 crsconfig_lib::configNode
2014-03-02 12:05:26: 4: main rootcrs.pl 921 crsconfig_lib::perform_configNode
2014-03-02 12:05:26: ####### End DIE Stack Trace #######
Case II. Upgrading Grid Infrastructure from 11.2.0.3 GI PSU6 or higher to 12.1.0.1
rootupgrade.sh fails with the following error:
2013/08/01 11:11:55 CLSRSC-1002: Failed to create or update the wallet APPQOSADMIN
2013/08/01 11:11:55 CLSRSC-1006: Failed to create the wallet APPQOSADMIN or associated users during upgrade.
Died at /ocw/c101/grid/crs/install/crsupgrade.pm line 3294.
From <12.1.0.1 GI_HOME>/cfgtoollogs/crsconfig/rootcrs_<node>_<timestamp>.log:
2013-08-01 11:11:55: Error encountered in the command /ocw/c101/grid/bin/qosctl -autogenerate
> Aug 1, 2013 11:11:55 AM oracle.security.jazn.spi.xml.XMLRealmUser authenticate
> INFO: User(qosadmin) is deactivated. AUTH FAILURE.
> Change password operation failed. The old password entered is incorrect.
> End Command output
2013-08-01 11:11:55: Executing cmd: /ocw/c101/grid/bin/clsecho -p has -f clsrsc -m 1002
2013-08-01 11:11:55: Command output:
> CLSRSC-1002: Failed to create or update the wallet APPQOSADMIN
>End Command output
2013-08-01 11:11:55: Executing cmd: /ocw/c101/grid/bin/clsecho -p has -f clsrsc -m 1002
2013-08-01 11:11:55: Command output:
> CLSRSC-1002: Failed to create or update the wallet APPQOSADMIN
>End Command output
2013-08-01 11:11:55: CLSRSC-1002: Failed to create or update the wallet APPQOSADMIN
2013-08-01 11:11:55: Running as user oracle: /ocw/c101/grid/bin/cluutil -ckpt -oraclebase /u01/app/oracle -writeckpt -name ROOTCRS_NODECONFIG -state FAIL
2013-08-01 11:11:55: s_run_as_user2: Running /bin/su oracle -c ' /ocw/c101/grid/bin/cluutil -ckpt -oraclebase /u01/app/oracle -writeckpt -name ROOTCRS_NODECONFIG -state FAIL '
2013-08-01 11:11:56: Removing file /tmp/fileL89hm7
2013-08-01 11:11:56: Successfully removed file: /tmp/fileL89hm7
2013-08-01 11:11:56: /bin/su successfully executed
2013-08-01 11:11:56: Succeeded in writing the checkpoint:'ROOTCRS_NODECONFIG' with status:FAIL
2013-08-01 11:11:56: Executing cmd: /ocw/c101/grid/bin/clsecho -p has -f clsrsc -m 1006
2013-08-01 11:11:56: Command output:
> CLSRSC-1006: Failed to create the wallet APPQOSADMIN or associated users during upgrade.
>End Command output
2013-08-01 11:11:56: Executing cmd: /ocw/c101/grid/bin/clsecho -p has -f clsrsc -m 1006
2013-08-01 11:11:56: Command output:
> CLSRSC-1006: Failed to create the wallet APPQOSADMIN or associated users during upgrade.
>End Command output
2013-08-01 11:11:56: CLSRSC-1006: Failed to create the wallet APPQOSADMIN or associated users during upgrade.
2013-08-01 11:11:56: ###### Begin DIE Stack Trace ######
2013-08-01 11:11:56: Package File Line Calling
2013-08-01 11:11:56: --------------- -------------------- ---- ----------
2013-08-01 11:11:56: 1: main rootcrs.pl 211 crsutils::dietrap
2013-08-01 11:11:56: 2: crsupgrade crsupgrade.pm 3294 main::__ANON__
2013-08-01 11:11:56: 3: crsupgrade crsupgrade.pm 239 crsupgrade::upgrade_node
2013-08-01 11:11:56: 4: crsupgrade crsupgrade.pm 190 crsupgrade::CRSUpgrade
2013-08-01 11:11:56: 5: main rootcrs.pl 220 crsupgrade::new
2013-08-01 11:11:56: ####### End DIE Stack Trace #######
Cause
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In this Document
| Symptoms |
| Case I. Upgrading Grid Infrastructure from 11.2.0.3 GI PSU 6 or higher to 11.2.0.4 |
| Case II. Upgrading Grid Infrastructure from 11.2.0.3 GI PSU6 or higher to 12.1.0.1 |
| Cause |
| Solution |
| For Case I. |
| For Case II. |
| I. rootupgrade.sh has failed |
| II. rootupgrade.sh has not been executed |
| References |