Compute Node YUM Update Fails with error: %pre(exadata-sun-computenode-version) scriptlet failed, exit status 1 (Doc ID 1578511.1)

Last updated on SEPTEMBER 24, 2013

Applies to:

Oracle Exadata Storage Server Software - Version 11.2.3.1.1 and later
Information in this document applies to any platform.

Symptoms

ComputeNode YUM update fails with the following error

 [ERROR] The command dmidecode -s system-product-name failed; please check its output.
The system might need an ILOM reset and/or a system reboot.
Error in PREIN scriptlet in rpm package exadata-sun-computenode-11.2.3.2.1.130302-1.x86_64
error: %pre(exadata-sun-computenode-11.2.3.2.1.130302-1.x86_64) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping exadata-sun-computenode-11.2.3.2.1.130302-1



Changes

 Could happen with 11.2.3.1.1 or 11.2.3.2.1

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms