Resolve TimesTen Plugin Error "oracle.sysman.emSDK.emd.comm.MetricGetException: Cannot canonicalize" When Using Oracle Enterprise Manager

(Doc ID 1581355.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle TimesTen In-Memory Database - Version 11.2.1.9.6 and later
Information in this document applies to any platform.

Symptoms

Using the TimesTen v2.2 plugin with Enterprise Manager.

Getting the following error, while adding the target manually in OMS.

Timesten plug in successfully deployed on OMS and Agent.

Error during operation: Unexpected Error
An unexpected error has occurred while processing the page or dialog "PageActivityDef[homePg]".
The user interface item "OTT0...memusage" has reported the error:
faultCode:DataServiceErr faultString:'An error occurred calling the metric data service.'
faultDetail:'MetricDataService:getRealtimeData:Error getting metric data from agent for ttem_ttatastg_11224:timesten_imdb2:
oracle.sysman.emSDK.emd.comm.MetricGetException: Cannot canonicalize'

Cause

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