Enterprise Manager Agent and BDA Plug-in Installation on Oracle Big Data Appliance (BDA) V2.2.1 fails during Discovery Phase

(Doc ID 1589439.1)

Last updated on OCTOBER 11, 2016

Applies to:

Enterprise Manager for Big Data Appliance - Version 12.1.0.1.0 and later
Big Data Appliance Integrated Software - Version 2.0.1 and later
Linux x86-64

Symptoms

While installing Enterprise Manager(EM) Agent and 12.1.0.2 BDA Plugin on Oracle Big Data Appliance (BDA)  V2.2.1 using 'mammoth-reconfig add em',  failure occurs during discovery phase .. 

# ./mammoth-reconfig add em
........
Running: /opt/oracle/emcli_home/emcli discover_bda_cluster -hostname=**** -cloudera_credential=BDA_SCAJ_CM_CRED -host_credential=BDA_SCAJ_HOSTS_CRED -ilom_credential=BDA_SCAJ_ILOM_CRED -infiniband_credential=BDA_SCAJ_SWITCH_CRED -snmp_string=public
ERROR: ERROR : An unexpected exception has been thrown. Please check the logs.

Note:- A generic error message is being thrown and an internal bug is filed to address the issue for a detailed exception in future releases of BDA. $EM-INSTALL_HOME/gc_inst/user_projects/domains/GCDomain/servers/<OMSName>/logs/<OMSName>.out may shed some light on the cause of the failure.

Cause

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