Error With Oracle VSS Writer (Doc ID 1604078.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.

Symptoms

RDBMS: 11.2.0.3


When We try backup the Oracle Database with VSS, we have this error :

Unable to release guest. Error: Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. A VSS critical writer has failed. Writer name: [Oracle VSS Writer - DC7]. Class ID: [{26d02976-b909-43ad-af7e-62a4f625e372}]. Instance ID: [{9d0542b8-6802-44b1-9777-ac04e0dfd08d}]. Writer's state: [VSS_WS_FAILED_AT_POST_SNAPSHOT]. Error code: [0x800423f3].]
Error: Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. A VSS critical writer has failed. Writer name: [Oracle VSS Writer - DC7]. Class ID: [{26d02976-b909-43ad-af7e-62a4f625e372}]. Instance ID: [{9d0542b8-6802-44b1-9777-ac04e0dfd08d}]. Writer's state: [VSS_WS_FAILED_AT_POST_SNAPSHOT]. Error code: [0x800423f3].]



Error: Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data.
A VSS critical writer has failed. Writer name: [Oracle VSS Writer - DC7]. Class ID: [{26d02976-b909-43ad-af7e-62a4f625e372}].
Instance ID: [{9d0542b8-6802-44b1-9777-ac04e0dfd08d}].
Writer's state: [VSS_WS_FAILED_AT_POST_SNAPSHOT]. Error code: [0x800423f3].]

 

Cause

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