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Impossible To Reset User Password With Client On Database 11gR2 And 10gR2 (Doc ID 1608304.1)

Last updated on SEPTEMBER 24, 2018

Applies to:

Oracle Database - Enterprise Edition - Version and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Information in this document applies to any platform.


On : version, Database Security

When attempting to connect after reset the password expired
the following error occurs.

ORA-28041: Authentication protocol internal error

The issue can be reproduced at will with the following steps:
1.Install RDBMS client
2. Install RDBMS SERver
3. [oracle@olite-xp admin]$ sqlplus sys/oracle@V11GR23 as sysdba

SQL*Plus: Release Production on Thu Sep 19 12:30:37 2013

Copyright (c) 1982, 2013, Oracle. All rights reserved.

Connected to:
Oracle Database 11g Enterprise Edition Release - 64bit Production
With the Partitioning, Oracle Label Security, OLAP, Data Mining
and Real Application Testing options

SQL> create user DAVLIUZZI identified by oracle;

User created.

SQL> grant connect to DAVLIUZZI;

Grant succeeded.

SQL> alter user DAVLIUZZI password expire
  2 /

User altered.

SQL> connect DAVLIUZZI/oracle@V11GR23
ORA-28001: the password has expired

Changing password for DAVLIUZZI
New password:
Retype new password:
ORA-28041: Authentication protocol internal error


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