Exadata: HOLD DISKMON KGZM_FENCE_ENTITY - ASM Unable To Access Cells Due To Cell Fencing
Last updated on JANUARY 13, 2014
Applies to:Oracle Database - Enterprise Edition - Version 18.104.22.168 and later
Information in this document applies to any platform.
Following error is seen on 22.214.171.124 old installation DISKMON daemon:
ORA-00600: internal error code, arguments: [kszaddossdev8], 
When trying to perform the downgrade from 126.96.36.199 to 188.8.131.52 (after a failed upgrade on the second node).
The following command run successfully on first node
[node1 ~]# /u01/app/184.108.40.206/grid/crs/install/rootcrs.pl -downgrade -force -oldcrshome /u01/app/220.127.116.11/grid -version 18.104.22.168.0
Successfully downgraded Oracle Clusterware stack on this node
First node has the old ocr backup:
[oracle@node1 cdata]$ ls -lart ocr*
-rw------- 1 root root 133692 Nov 23 14:41 ocr22.214.171.124.0
The downgrade failed on the second node:
[node2 ~]# /u01/app/126.96.36.199/grid/crs/install/rootcrs.pl -downgrade -force -lastnode -oldcrshome /u01/app/188.8.131.52/grid -version 184.108.40.206.0
CRS-2672: Attempting to start 'ora.asm' on 'ro02db01'
CRS-5017: The resource action "ora.asm start" encountered the following error:
ORA-03113: end-of-file on communication channel
Process ID: 20430
Session ID: 66 Serial number: 1CRS-2674: Start of 'ora.asm' on 'ro02db01' failed
CRS-4000: Command Start failed, or completed with errors.
Failed to start the Clusterware stack from the lower version
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms