My Oracle Support Banner

rootupgrade.sh Fails With ORA-600 [ksxp_rm_can_switch4] when Upgrading Grid Infrastructure (Doc ID 1610466.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.

Symptoms

Case I. Upgrade Grid Infrastructure from 11.2.0.2 to 11.2.0.3, rootupgrade.sh fails with error: ORA-00600: internal error code, arguments: [ksxp_rm_can_switch4], [196609], [197124], [], [], [], [], [], [], [], [], [] during start ora.asm.

11.2.0.3 <GRID_HOME>/cfgtoollogs/crsconfig/rootcrs_<node>.log shows

 

Changes

Case I. There was a failed upgrade attempt before the rootupgrade.sh was rerun

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.