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rootupgrade.sh Fails With ORA-600 [ksxp_rm_can_switch4] when Upgrading Grid Infrastructure (Doc ID 1610466.1)

Last updated on SEPTEMBER 16, 2021

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Case I. Upgrade Grid Infrastructure from 11.2.0.2 to 11.2.0.3, rootupgrade.sh fails with error: ORA-00600: internal error code, arguments: [ksxp_rm_can_switch4], [196609], [197124], [], [], [], [], [], [], [], [], [] during start ora.asm.

11.2.0.3 <GRID_HOME>/cfgtoollogs/crsconfig/rootcrs_<node>.log shows

 

Changes

Case I. There was a failed upgrade attempt before the rootupgrade.sh was rerun

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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