rootupgrade.sh Fails With ORA-600 [ksxp_rm_can_switch4] when Upgrading Grid Infrastructure

(Doc ID 1610466.1)

Last updated on DECEMBER 04, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.2 and later
Information in this document applies to any platform.

Symptoms

Case I. Upgrade Grid Infrastructure from 11.2.0.2 to 11.2.0.3, rootupgrade.sh fails with error: ORA-00600: internal error code, arguments: [ksxp_rm_can_switch4], [196609], [197124], [], [], [], [], [], [], [], [], [] during start ora.asm.

11.2.0.3 <GRID_HOME>/cfgtoollogs/crsconfig/rootcrs_<node>.log shows

Changes

Case I. There was a failed upgrade attempt before the rootupgrade.sh was rerun

Cause

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