rootupgrade.sh Fails With ORA-600 [ksxp_rm_can_switch4] when Upgrading Grid Infrastructure
(Doc ID 1610466.1)
Last updated on SEPTEMBER 16, 2021
Applies to:Oracle Database - Enterprise Edition - Version 18.104.22.168 and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.
Case I. Upgrade Grid Infrastructure from 22.214.171.124 to 126.96.36.199, rootupgrade.sh fails with error: ORA-00600: internal error code, arguments: [ksxp_rm_can_switch4], , , , , , , , , , ,  during start ora.asm.
188.8.131.52 <GRID_HOME>/cfgtoollogs/crsconfig/rootcrs_<node>.log shows
Case I. There was a failed upgrade attempt before the rootupgrade.sh was rerun
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document