ORA-15064 as per ASM instance founds sessions unresponsive for over 3 mins

(Doc ID 1615459.1)

Last updated on NOVEMBER 07, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 and later
Information in this document applies to any platform.

Symptoms

Problem with a GI configuration (RAC or Oracle Restart / Standalone); ASM has issue to communicate with Database.
this causes a shutdown of the Database instance on one node.

On RDBMS alert, the communication message is causing instance to crash:

Errors in file /export/home/oracle/admin/BSCSPROD/bdump/ibscsprod1_asmb_28606.trc:
ORA-15064: Message 15064 not found; No message file for product=RDBMS, facility=ORA
ORA-03113: Message 3113 not found; No message file for product=RDBMS, facility=ORA
Mon Dec 30 17:33:20 WAT 2013
ASMB: terminating instance due to error 15064

 

On ASM side, session is not responsive and, then, killed:

WARNING: client [IBSCSPROD1:BSCSPROD] not responsive for 188s; state=0x1. killing pid 28608

 

Despite registered shortly after (once RDMBS restarts):

NOTE: client IBSCSPROD1:BSCSPROD registered, osid 25758, mbr 0x1

Cause

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