RAC on Windows: rootcrs.pl -unlock fails with error Can't call method "ORA_CRS_HOME" on an undefined value at crsconfig_lib.pm when applying windows patch (Doc ID 1615611.1)

Last updated on JANUARY 07, 2016

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Microsoft Windows x64 (64-bit)

Symptoms

While applying patch 17163634 - ORACLE 11G 11.2.0.3 PATCH 23 BUG FOR WINDOWS (64-BIT AMD64 AND INTEL EM64),

execution of rootcrs.pl -unlock fails with error:

Changes

 Applying Oracle Database and Networking Patches for Microsoft Platforms (Windows PSE Bundles)

Cause

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