rootupgrade.sh Failed With error CRS-5007 While upgrading to 11.2.0.4 (Doc ID 1635662.1)

Last updated on APRIL 29, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.1 and later
Information in this document applies to any platform.

Symptoms

rootupgrade.sh failed with following error while upgrading to 11.2.0.4

<grid_home>/agent/crsd/orarootagent_root/orarootagent_root.log
--------------------------------
2014-03-12 17:22:28.816: [    AGFW][1393830208] {2:45034:2} Agent received the message: AGENT_HB[Engine] ID 12293:10182
2014-03-12 17:22:52.891: [    AGFW][1393830208] {2:45034:405} Agent received the message: RESOURCE_STOP[ora.prod_node1.vip 1 1] ID 4099:10189
2014-03-12 17:22:52.891: [    AGFW][1393830208] {2:45034:405} Preparing STOP command for: ora.prod_node1.vip 1 1
2014-03-12 17:22:52.891: [    AGFW][1393830208] {2:45034:405} ora.prod_node1.vip 1 1 state changed from: ONLINE to: STOPPING
2014-03-12 17:22:52.892: [ora.prod_node1.vip][1326713152] {2:45034:405} [stop] (:CLSN00108:) clsn_agent::stop {
2014-03-12 17:22:52.892: [ora.prod_node1.vip][1326713152] {2:45034:405} [stop] VipAgent::cannot unplumb Primary Ip
2014-03-12 17:22:52.892: [   AGENT][1326713152] {2:45034:405} UserErrorException: Locale is
2014-03-12 17:22:52.892: [ora.prod_node1.vip][1326713152] {2:45034:405} [stop] CRS-5007: Cannot remove the primary IP 10.1.2.4 from the network interface

-------------------

<grid_home>/cfgtoollogs/crsconfig/rootcrs_prod_node1.log

---------------

>  CRS-2673: Attempting to stop 'ora.prod_node1.vip' on 'prod_node1'
>  CRS-2675: Stop of 'ora.prod_node1.vip' on 'prod_node1' failed
>  CRS-2679: Attempting to clean 'ora.prod_node1.vip' on 'prod_node1'
>  CRS-2678: 'ora.prod_node1.vip' on 'prod_node1' has experienced an unrecoverable failure

The key errors here are:

      VipAgent::cannot unplumb Primary Ip

      CRS-5007: Cannot remove the primary IP 10.1.2.4 from the network interface

Changes

 Upgrading Grid Infrastructure from 11.2.0.3 to 11.2.0.4

Cause

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