Start/Stop of ora.ons fails with CRS-2680, CRS-5804

(Doc ID 1641778.1)

Last updated on OCTOBER 04, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.

Symptoms

ONS has an inconsistent state and cannot be stopped or started successfully:

# crsctl stat res ora.ons -t
--------------------------------------------------------------------------------
NAME           TARGET  STATE        SERVER                   STATE_DETAILS
--------------------------------------------------------------------------------
Local Resources
--------------------------------------------------------------------------------
ora.ons
              ONLINE  UNKNOWN      sgrac1
              OFFLINE UNKNOWN      sgrac2


 Stopping ora.ons using the force option fails with below errors:            

# crsctl stop res ora.ons -f
CRS-2679: Attempting to clean 'ora.ons' on 'sgrac2'
CRS-2679: Attempting to clean 'ora.ons' on 'sgrac1'
CRS-2680: Clean of 'ora.ons' on 'sgrac2' failed
CRS-5804: Communication error with agent process
CRS-2680: Clean of 'ora.ons' on 'sgrac1' failed
CRS-5804: Communication error with agent process
CRS-4000: Command Stop failed, or completed with errors.

 

oraagent_oracle.log reports *ASSERTION FAILURE* during the stop:

Changes

Could occur after patch application or upgrade.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms