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Start/Stop of ora.ons fails with CRS-2680, CRS-5804 (Doc ID 1641778.1)

Last updated on DECEMBER 15, 2020

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

ONS has an inconsistent state and cannot be stopped or started successfully:

# crsctl stat res ora.ons -t
--------------------------------------------------------------------------------
NAME           TARGET  STATE        SERVER                   STATE_DETAILS
--------------------------------------------------------------------------------
Local Resources
--------------------------------------------------------------------------------
ora.ons
              ONLINE  UNKNOWN      <nodename1>
              OFFLINE UNKNOWN      <nodename2>


 Stopping ora.ons using the force option fails with below errors:            

# crsctl stop res ora.ons -f
CRS-2679: Attempting to clean 'ora.ons' on '<nodename2>'
CRS-2679: Attempting to clean 'ora.ons' on '<nodename1>'
CRS-2680: Clean of 'ora.ons' on '<nodename2>' failed
CRS-5804: Communication error with agent process
CRS-2680: Clean of 'ora.ons' on '<nodename1>' failed
CRS-5804: Communication error with agent process
CRS-4000: Command Stop failed, or completed with errors.

 

oraagent_oracle.log reports *ASSERTION FAILURE* during the stop:

Changes

Could occur after patch application or upgrade.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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