12c DB Express Can't Access in Browser Times Out With "unable To Connect" Error Message. (Doc ID 1668859.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]
Information in this document applies to any platform.
***Checked for relevance on 21-Jul-2017***

Symptoms

1. Can't access DB Express - browser times out with "unable to connect" error message.

2. Listener is running, but doesn't reference XMLDB:


>lsnrctl status
[....]

Listening Endpoints Summary...
 (DESCRIPTION=(ADDRESS=(PROTOCOL=tcp)(HOST=xxx.xxx.xx.xxx)(PORT=xxxx)))
 (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=xxxEXTPROC1521ipc)))
Services Summary...
Service "CLRExtProc" has 1 instance(s).
 Instance "CLRExtProc", status UNKNOWN, has 1 handler(s) for this service...


3. Ports configured correctly according to dbms_xdb_config, but not in listener.ora:

SQL> select dbms_xdb_config.gethttpport() from dual;

DBMS_XDB_CONFIG.GETHTTPPORT()
-----------------------------
                           0

SQL> select dbms_xdb_config.gethttpSport() from dual;

DBMS_XDB_CONFIG.GETHTTPSPORT()
------------------------------
                         5500


4. Netstat indicates nothing running on 5500.

>netstat -an | findstr 5500
[nothing returned]

 

Changes

New Database Created.



Cause

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