ORA-07445 [lxgcvp()+12028], ORA-07445 [kohdmpins()+56] ORA-07445 [PC:0xFFFFFFFF78736190] and ORA-00600 [kopp2pic661] reported after database upgrad to 11.2.0.4

(Doc ID 1900994.1)

Last updated on JUNE 30, 2014

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.4 and later
Information in this document applies to any platform.

Symptoms

Errors reported in the alert.log:

    ORA-07445: exception encountered: core dump [lxgcvp()+12028] [SIGSEGV] [ADDR:0xFFFFFFFF78780000] [PC:0x10775569C] [Address not mapped to object] []
    ORA-07445: exception encountered: core dump [kohdmpins()+56] [SIGSEGV] [ADDR:0x40028020F0028] [PC:0x108F2B398] [Address not mapped to object] []
    ORA-07445: exception encountered: core dump [PC:0xFFFFFFFF78736190] [SIGSEGV] [ADDR:0xFFFFFFFF78736190] [PC:0xFFFFFFFF78736190] [Invalid permissions for mapped object] []
    ORA-00600: internal error code, arguments: [kopp2pic661], [], [], [], [], [], [], [], [], [], [], []


You may see these package bodies in the trace file but this may affect other packages:

    ----- PL/SQL Call Stack -----
     object      line  object
     handle    number  name
    470fe3078       655  package body SYSMAN.EM_METRIC_EVAL
    470fe3078      1366  package body SYSMAN.EM_METRIC_EVAL
    470fe3078      1521  package body SYSMAN.EM_METRIC_EVAL
    470fe3078      1620  package body SYSMAN.EM_METRIC_EVAL
    47a0ce148      1682  package body SYSMAN.EM_COLL_UTIL
    47a224380      1353  package body SYSMAN.EM_TASK
    47a224380      1533  package body SYSMAN.EM_TASK
    47a41ea40      1097  package body SYSMAN.EMD_MAINTENANCE
    47a228ba8         1  anonymous block

 

You find some or all of the following function calls in the 'Call Stack Trace' section of the incident trace file:

lxgcvp   kopeccstrlen   kopp2atsize  kopp2isize   kope2pwlen   kopuuptsize   kopp2atsize   kopp2colsize
kopp2isize   kope2pic   pmucpkl   kod2ppic2   kokopkl2  kokopkl   kpcocapc   kprcdt   kprccu   kpobii
kpobav   opibvg   opiexe   opipls   opiodr rpidrus   skgmstack   rpidru   rpiswu2   rpidrv psddr0   
psdnal   pevm_BFTCHC   pfrinstr_BFTCHC   pfrrun_no_tool  pfrrun   plsql_run   peicnt  kkxexe   opiexe  
opiodr   rpidrus   skgmstack   rpidru   rpiswu2  rpidrv   rpiexe   kkjex1e   kkjsexe   kkjrdp

Changes

Database upgrade.

In our example, the database was upgraded to 11.2.0.4

Cause

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