CLSRSC-214 Error When Executing root.sh and rootupgrade.sh
(Doc ID 1910022.1)
Last updated on DECEMBER 18, 2022
Applies to:
Oracle Database - Enterprise Edition - Version 12.1.0.1 to 12.1.0.1 [Release 12.1]Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.
Symptoms
[1] Running rootupgrade.sh fails on the node 2 of two nodes cluster for 11.2.0.x to 12.1.0.1 Grid Infrastructure upgrade, rootupgrade.sh shows:
Entries will be added to the /etc/oratab file as needed by
Database Configuration Assistant when a database is created
Finished running generic part of root script.
Now product-specific root actions will be performed.
Using configuration parameter file: <GI_HOME>/crs/install/crsconfig_params
2014/07/22 13:24:12 CLSRSC-363: User ignored prerequisites during installation
2014/07/22 13:27:16 CLSRSC-329: Replacing Clusterware entries in file '/etc/inittab'
2014/07/22 13:27:21 CLSRSC-214: Failed to start 'ohasd'
Failed to start the Clusterware. Last 20 lines of the alert log follow:
[2] After GI installation, root.sh fails with similar error (<GRID_HOME>/cfgtoollogs/crsconfig/root_<nodename>_<date>.log) :
Performing root user operation.
root@<hostname>:/# [<GI_HOME>/perl/bin/perl -I[<GI_HOME>/perl/lib -I[<GI_HOME>/crs/install [<GI_HOME>/crs/install/roothas.pl
Using configuration parameter file: [<GI_HOME>/crs/install/crsconfig_params
LOCAL ADD MODE
Creating OCR keys for user 'oracle', privgrp 'dba'..
Operation successful.
LOCAL ONLY MODE
Successfully accumulated necessary OCR keys.
Creating OCR keys for user 'root', privgrp 'system'..
Operation successful.
CRS-4664: Node <hostname> successfully pinned.
2018/09/19 05:35:41 CLSRSC-330: Adding Clusterware entries to file '/etc/inittab'
2018/09/19 05:35:47 CLSRSC-214: Failed to start the resource 'ohasd'
Failed to start the Clusterware. Last 20 lines of the alert log follow:
2018/09/19 05:35:47 CLSRSC-318: Failed to start Oracle OHASD service
Died at [<GI_HOME>/crs/install/crsinstall.pm line 3041.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |