Many I/O errors leading to DB crash during Netapp Takeover and Giveback operations
(Doc ID 1912110.1)
Last updated on JANUARY 09, 2025
Applies to:
Oracle Database - Enterprise Edition - Version 11.2.0.4 and laterOracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Cloud Machine - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Oracle Database Backup Service - Version N/A and later
Linux x86-64
Symptoms
Database crash during Netapp's Takeover and Givebacks operations.
Several I/O errors reported in alert.log until the instance crashes.
Snipped from the alert.log showing the following IO errors errors:
ORA-00345: redo log write error block 557503 count 2
ORA-00312: online log 101 thread 1: '<DIR>/redo_1_101a.rdo'
ORA-27061: waiting for async I/Os failed
Linux-x86_64 Error: 5: Input/output error Additional information: -1 Additional information: 1024
ORA-00202: control file: '<DIR>/control01.ctl'
ORA-27072: File I/O error
Linux-x86_64 Error: 5: Input/output error Additional information: 4 Additional information: 1 Additional information: -1 Errors in file
ORA-00340: IO error processing online log 101 of thread 1
ORA-00345: redo log write error block 557503 count 2
ORA-00312: online log 101 thread 1: '<DIR>/redo_1_101a.rdo'
ORA-27061: waiting for async I/Os failed
Linux-x86_64 Error: 5: Input/output error Additional information: -1 Additional information: 1024
ORA-00202: control file: '<DIR>/control01.ctl'
ORA-27072: File I/O error
Linux-x86_64 Error: 5: Input/output error Additional information: 4 Additional information: 1 Additional information: -1 Thu Jun 26
Changes
Cause
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