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12.1.0.2 Installation on OL6 Fails with Error KERNEL OF PROPER VERSION IS NOT FOUND Expected = "2.6.39" (Doc ID 1924549.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Linux x86-64

Symptoms

 Installation of 12.1.0.2 Database on Linux 64bit OL 6 machine .The CVU checks shows the following error in the installation logs:


INFO: ****************** CVU Error logs ******************
INFO: FINE: [Task.perform:493]  
TaskKernelVersion:OS Kernel Version[TASKKERNELVERSION]:TASK_START
INFO: FINE: [Task.perform:514]  
m_nodeList='sfddds202'
INFO: FINE: [VerificationCommand.execute:297]  
Output: '<CV_VAL>2.6.32-358.11.1.el6.x86_64
</CV_VAL><CV_VRES>0</CV_VRES><CV_LOG>Exectask: OS version retrieval
successful</CV_LOG><CV_CMDLOG><CV_INITCMD>/tmp/CVU_12.1.0.2.0_oracle/exectask
-getosver </CV_INITCMD><CV_CMD>/bin/uname -r</CV_CMD><CV_CMDOUT>
2.6.32-358.11.1.el6.x86_64</CV_CMDOUT><CV_CMDSTAT>0</CV_CMDSTAT></CV_CMDLOG><C
V_ERES>0</CV_ERES>'
INFO: ERROR: [Result.addErrorDescription:624]  Kernel of proper version is
not found on node "sfddds202" [Expected = "2.6.39" ; Found =
"2.6.32-358.11.1.el6.x86_64"]
INFO: FINE: [Task.perform:594]  
TaskKernelVersion:OS Kernel
Version[TASKKERNELVERSION]:TASK_SUMMARY:FAILED:CRITICAL:VERIFICATION_FAILED
          ERRORMSG(sfddds202): Kernel of proper version is not found on node
"sfddds202" [Expected = "2.6.39" ; Found = "2.6.32-358.11.1.el6.x86_64"]


Using  Oracle linux 6 with red hat compatible option and customer system has kernal version is 2.6.32-358 which higher version than 2.6.32-71
but it's looking at UEK rather than Red Hat Compatible kernel.

OL6 can support both types (UEK or RH compatible) of kernel.  But the reference pre-req xml does not have any conditional reference data for kernel
version depending on the kernel type.

Cause

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In this Document
Symptoms
Cause
Solution
References

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