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Can Not Log into Hue as hdfs Superuser after BDA 3.1 Install with Kerberos (Doc ID 1926962.1)

Last updated on NOVEMBER 12, 2019

Applies to:

Big Data Appliance Integrated Software - Version 3.1.0 and later
Linux x86-64

Symptoms

NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only). Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.

 

Logging into the Hue UI for the first time after a new BDA V3.1 install with Kerberos enabled, as ‘hdfs’(HUE superuser)  fails with:

Error!
Invalid username or password.

 

Like:

 

Both CM logs and logs under /var/log/hue on Node 4 (Hue server) show the following:

1. From runcpserver.log:

[02/Sep/2014 12:32:32 -0700] access         INFO     <IP_ADDRESS> hdfs - "GET /jobbrowser/ HTTP/1.1"
[02/Sep/2014 12:32:32 -0700] kerberos_    ERROR    handle_other(): Mutual authentication unavailable on 200 response
[02/Sep/2014 12:33:04 -0700] access         INFO     <IP_ADDRESS> hdfs - "GET /jobbrowser/ HTTP/1.1"
[02/Sep/2014 12:33:04 -0700] kerberos_    ERROR    handle_other(): Mutual authentication unavailable on 200 response
...


2. From error.log:

[02/Sep/2014 12:31:00 -0700] kerberos_    ERROR    handle_other(): Mutual authentication unavailable on 200 response
[02/Sep/2014 12:31:31 -0700] kerberos_    ERROR    handle_other(): Mutual authentication unavailable on 200 response
....

 

Cause

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In this Document
Symptoms
Cause
Solution


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