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BDA Upgrade to BDA 4.* from BDA 3.* Fails on Step 7 with: Hadoop::Startclouderamanager Starting cloudera-scm-agent: [FAILED]#015 (Doc ID 1934055.1)

Last updated on OCTOBER 31, 2019

Applies to:

Big Data Appliance Integrated Software - Version 3.0 and later
Linux x86-64


NOTE: In the examples that follow, user details, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only).  Any similarity to actual persons, or entities, living or dead, is purely coincidental and not intended in any manner.



BDA Upgrade to 4.0.0 from 3.0.1 fails at Step 7 Restarting Hadoop Services.  In this case the failure occurred on the fifth node of the cluster as below.  It could occur on any node. The failure looks like:

ERROR: Puppet agent run on node bdanode05 had errors. List of errors follows

Error [10839]: (//[main]/Hadoop::Startclouderamanager/Exec[start_scm_agent]/returns) Starting cloudera-scm-agent: [FAILED]#015
Error [10839]: (//[main]/Hadoop::Startclouderamanager/Exec[start_scm_agent]/returns) change from notrun to 0 failed:
/sbin/service cloudera-scm-agent stop ; /sbin/service cloudera-scm-agent start returned 1 instead of one of [0]


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