Unable To Start CRS stack with ORA-15077

(Doc ID 1938997.1)

Last updated on JANUARY 30, 2018

Applies to:

Oracle Database - Enterprise Edition - Version 12.1.0.2 and later
Information in this document applies to any platform.

Symptoms

Grid Infrastructure has been successfully upgraded from 12.1.0.1 to 12.1.0.2. All services are online. After stopping cluster/crs, CRS stack fails to start with "ORA-15077: could not locate ASM instance serving a required diskgroup"

crsctl stat res -t -init shows asm, crsd, storage resource are OFFLINE, the rest are ONLINE.

------------------------------------------------------------------------------
Name           Target     State        Server               State details
------------------------------------------------------------------------------
Cluster Resources
------------------------------------------------------------------------------
ora.asm
      1        OFFLINE OFFLINE                               Instance Shutdown,STABLE
ora.crsd
      1        ONLINE OFFLINE                               STABLE
...
ora.storage
      1        ONLINE OFFLINE                               STABLE

Here it shows ora.asm has target as OFFLINE.

Rebooting the server OR using command "crsctl stop crs -f"/"crsctl start crs" still fails to bring up the CRS stack (ora.asm still has target OFFLINE).

Changes

Grid Infrastructure has been upgraded from 12.1.0.1 to 12.1.0.2

CRS was shutdown using 'crsctl stop cluster' rather than 'crsctl stop crs' command.

Cause

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