ORA-7445 [ph2csql_analyze] Reported Continuously in the Alert Log File (Doc ID 1941307.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Database - Enterprise Edition - Version 11.2.0.3 and later
Information in this document applies to any platform.

Symptoms

In a 11.2.0.3 database the following error is reported:

ORA-07445: exception encountered: core dump [ph2csql_analyze()+3192] [SIGSEGV] [ADDR:0x0] [PC:0x310665E] [Address not mapped to object] []

The error is reported by the EM agent during the following action: scn_growth_statistics. the trace file will show the following in the process state:

     application name: emagent_SQL_oracle_database, hash value=1131189607
     action name: scn_growth_statistics, hash value=3946145712

The stack is similar to:

----- Call Stack Trace -----
ph2csql_analyze <- ph2stm <- ph2sms <- ph2blo <- ph2stm <- ph2uni <- ph2dr2 <- ph2drv <- phpsem <- phpcmp <- pcisem2 <- kkxsem <- opitca ...

Changes

This database was initially created with 11.2.0.4.3 version and OEM agents were installed. Later the database was recreated with 11.2.0.3.6 version and OEM agents were not re-installed (reusing the same OEM agent installation).

Cause

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