When Using LDAP for the Authentication in the Dashboard, the UI Does Not Work After Upgrading

(Doc ID 1943596.1)

Last updated on MARCH 08, 2017

Applies to:

MySQL Enterprise Monitor - Version 3.0 and later
Information in this document applies to any platform.


After upgrading a MySQL Enterprise Monitor Service Manager that used LDAP for the authentication, the dashboard does not work.

The Tomcat log contains errors like:



The MySQL Enterprise Monitor was upgraded. This includes patch level upgrades, for example 3.0.13 to 3.0.15.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms