Synchronization Fails With The Message: "Could Not Contact Server Error Code WIN32: 503" (Doc ID 1958290.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Lite - Version 10.2.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.2.0 version, Generic Oracle Lite

When attempting to Install the mobile client for webtogo and run the Synchronization,
the following error occurs.

ERROR
-----------------------
Could not Contact Server Error code WIN32: 503


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install the mobile client for webtogo
2. Open your browser and log into the webtogo client
3. Click on Sync.


BUSINESS IMPACT
-----------------------
Synchronization is not working on UAT/DEV envrionment which does not allow to test mobile Server configuration modification.

Cause

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