Proactive Pre-Upgrade SR Creation in Anticipation of Possible Performance Issues
(Doc ID 1962067.1)
Last updated on DECEMBER 14, 2020
Applies to:Oracle Database - Standard Edition - Version 10.1.0.2 and later
Oracle Database - Enterprise Edition - Version 10.1.0.2 and later
Oracle Database - Personal Edition - Version 10.1.0.2 and later
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.
In the event of post upgrade issues, time may be of the essence and, as such, having a pre-created Service Request (SR) may be seen as desirable. However, what is more important is to create baseline information for comparison against in the event of a post-upgrade issue. This article outlines that a pre-upgrade SR may serve as an opportunity to provide a baseline for comparison in the event of upgrade related issues as well as being a place holder of limited value.
This document should be used alongside the following documents to both attempt to avoid problems:
<Document 1477599.1> Best Practices: Proactive Data Collection for Performance Issues
This document is intended to advise database users on the creation of proactive pre-upgrade SR creation in anticipation of possible performance issues.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document