"mammoth-reconfig add em" Fails with "ERROR: Not a valid url" Preventing the Agent Pull Script and emclikit from Downloading with 12.0.1.3 BDA Plugin (Doc ID 1964271.1)

Last updated on JANUARY 26, 2015

Applies to:

Big Data Appliance Integrated Software - Version 3.1.0 and later
Linux x86-64

Symptoms

On BDA V3.1 with the 12.1.0.3 plugin running ./mammoth-reconfig add em fails with:

ERROR: Not a valid url - https://<OMS host>.example.com:7802/em/install/getAgentImage
ERROR: Unable to download the agent pull script!
ERROR: Not a valid url - https://<OMS host>.example.com:7802/em/public_lib_download/emcli/kit/emclikit.jar
ERROR: Unable to download the emclikit!


The 12.1.0.3 plugin is not supported on BDA V3.1 however these errors are not plugin related.


Other symptoms include:

1. The corresponding access.log on the OMS host reports the error as:

access_log:<OMS host ip> - - [12/Nov/2014:13:46:20 +0100] "HEAD /em/install/getAgentImage HTTP/1.1" 403 - [ecid: -] [User-Agent: libwww-perl/5.833]
access_log:<OMS host ip> - - [12/Nov/2014:13:46:20 +0100] "HEAD /em/public_lib_download/emcli/kit/emclikit.jar HTTP/1.1" 403 - [ecid: -] [User-Agent: libwww-perl/5.833]

The check to see if the url is accessible or if the files exist fails with Error 403.  Accessing those two items getAgentImage and emclikit.jar is forbidden.

2. Manually accessing the files with wget reproduces the problem.  For example:


Note: There are no firewall problems, no OMS permission problems, the ports are open, and all other access to https://host.example.com:7802 succeed. 


Cause

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