Upgrading to BDA V4.1 Reports: "ERROR: Some puppet agents are not reachable", for Node 3
(Doc ID 1983855.1)
Last updated on NOVEMBER 20, 2019
Applies to:
Big Data Appliance Integrated Software - Version 4.1.0 and laterLinux x86-64
Symptoms
Running the upgrade with ./mammoth -p, intermittently raises for Node 3: ERROR: Some puppet agents are not reachable, like:
ERROR: Some puppet agents are not reachable
ERROR: Puppet agent on node <HOSTNAME3> is not reachable
ERROR: Cannot continue with install #Step 5#
INFO: Time spent in step 5 InstallHadoop is 2101 seconds.
INFO: Running bdadiagcluster...
INFO: Couldera Manager service is down. Skipping running dumpcluster
INFO: Starting Big Data Appliance diagnose cluster at Mon Feb 23 16:16:42 2015
INFO: Logging results to /tmp/bda_diagcluster_<#>.log
ERROR: Puppet agent on node <HOSTNAME3> is not reachable
ERROR: Cannot continue with install #Step 5#
INFO: Time spent in step 5 InstallHadoop is 2101 seconds.
INFO: Running bdadiagcluster...
INFO: Couldera Manager service is down. Skipping running dumpcluster
INFO: Starting Big Data Appliance diagnose cluster at Mon Feb 23 16:16:42 2015
INFO: Logging results to /tmp/bda_diagcluster_<#>.log
Additional symptoms:
1. From Node 3: service puppet status reports the agent is running:
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |