BDA V4.1 Install of Multirack Cluster Fails at Step 9 with: Command exceeded timeout (Doc ID 1983937.1)

Last updated on JUNE 15, 2017

Applies to:

Big Data Appliance Integrated Software - Version 4.1.0 and later
Linux x86-64

Symptoms

BDA V4.1 install of multirack cluster fails at Step 9 with message "Command exceeded timeout".  

The error looks like:

************************************
Error [49953]: (//bdanode02.example.com//Stage[main]/Hadoop::Installpkg2/Exec[setup_scm_params]/returns) change from notrun to 0 failed: Command exceeded timeout
************************************
ERROR: Puppet script had errors.
ERROR: unable to continue with install until errors are fixed #Step 9#
INFO: Time spent in step 9 InstallHadoop is 1531 seconds.
INFO: Running bdadiagcluster...
INFO: /opt/oracle/bda/install/state/config.json not found. Run Mammoth first.
Trying getting parameters from Json Configuration Files...
INFO: Cloudera Manager is not available - cannot get version number. Skipping running dumpcluster
INFO: Starting Big Data Appliance diagnose cluster at Wed Feb 25 16:28:39 2015
INFO: Logging results to /tmp/bda_diagcluster_1424852892.log
….

 

Cause

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