Patchmgr fails with "ERROR: dcli imageinfo failed - unable to get cell versions" (Doc ID 1985097.1)

Last updated on MARCH 04, 2015

Applies to:

Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Oracle Exadata Storage Server Software - Version 11.2.3.2.1 and later
Information in this document applies to any platform.

Symptoms

[root@fldadbadm01 patch_12.1.1.1.1.140712]#  ./patchmgr -cells cell_group_all -patch_check_prereq -rolling

2015-02-21 17:48:25 +0200        :Working: DO: Check cells have ssh equivalence for root user. Up to 10 seconds per cell ...
2015-02-21 17:48:27 +0200        :SUCCESS: DONE: Check cells have ssh equivalence for root user.

[....]

2015-02-21 17:50:10 +0200 :INFO: This plugin checks dbhomes across all nodes with oracle-user ssh equivalence, but only for those known to the local system. Database homes that exist only on remote nodes must be checked manually.
2015-02-21 17:50:11 +0200 :ERROR: dcli imageinfo failed - unable to get cell versions
2015-02-21 17:50:12 +0200        :FAILED: Details in files <cell_name>.log /os_backup_fs/patches/12.1.1.1.1/cell_nodes/patch_12.1.1.1.1.140712/patchmgr.stdout, /os_backup_fs/patches/12.1.1.1.1/cell_nodes/patch_12.1.1.1.1.140712/patchmgr.stderr
2015-02-21 17:50:12 +0200        :FAILED: DONE: Execute plugin check for Patch Check Prereq.
[ERROR] Patch prerequisite checks failed. Please run cleanup before retrying.

 

+ patchmgr.stdout for the failed run shows

192.xxx.10.x: Cell fldaceladm05 172.xx.xx.xx
192.xxx.10.x: _EXIT_PASS_Cell fldaceladm05 172.xx.34.xx 2015-02-20 10:44:31 +0200: 2015-02-20 10:44:31 +0200 [INFO] Started to patch.
2015-02-20 10:44:33 +0200 ++++++++++++++++++ Logs so far end ++++++++++
2015-02-20 10:44:33 +0200        :[40;1;32mSUCCESS[0m: DONE: Check prerequisites on all cells.
2015-02-20 10:44:33 +0200        :[40;36mWorking[0m: DO: Execute plugin check for Patch Check Prereq ...
2015-02-20 10:44:33 +0200 :[40;33mWARNING[0m: Readme.txt
010-check_17854520.sh
010-postpatch_19132065.sh
010-postpatch_19867403.sh is not executable, skip it.
2015-02-20 10:44:33 +0200 :INFO: Patchmgr plugin start: Prereq check for exposure to bug 17854520  

Cause

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