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Mammoth Upgrade to BDA V4.1 Fails at Step 2 with: "/usr/lib/ruby/1.8/timeout.rb:64:in `open': execution expired (Timeout::Error)" (Doc ID 1985653.1)

Last updated on NOVEMBER 27, 2019

Applies to:

Big Data Appliance Integrated Software - Version 4.1.0 and later
Linux x86-64

Symptoms

A Mammoth upgrade to BDA V4.1 fails at step 2 with symptoms like below:

1. Note: the node can not be pinged.

2. The upgrade raises errors like ".ERROR: Sending puppet script to node <HOSTNAMEx> returned error 3", at Step 2:

 

Cause

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In this Document
Symptoms
Cause
Solution

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