AVDF Agent fails to start with ORA-1017 after database shutdown (Doc ID 1992794.1)

Last updated on MARCH 24, 2015

Applies to:

Oracle Audit Vault and Database Firewall - Version 12.1.1.0 and later
Information in this document applies to any platform.

Symptoms

Starting an AVDF Agent fails with:

Cannot get Connection from Datasource: java.sql.SQLException: ORA-01017: invalid username/password; logon denied

agentctl start receives:

Agent is unable to connect to database server. Make sure the database server is up and the agent is activated.

On the AVDF console, the agent shows as "Unreachable".

Trying to login directly from the AVDF Server using Easy Connect and the database user (avuser) also fails with ORA-00000.

Changes

 The database being monitored was shut down.

Cause

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